Question 1

What states do you offer services to?

Accepted Answer

Ronnette White, LCSW-S provides services in Texas, Ohio & Illinois
Zahara Williams, LCSW-S offers services in Texas, Michigan, Maryland & Florida

Question 2

Do you offer in person therapy?

Accepted Answer

Although our services are primarily tele-health, as we serve multiple states, we do offer in-person, 2-day weekend intensives for couples therapy.

Question 3

How do I know if I’m ready for therapy?

Accepted Answer

Therapy is a collaborative process and seeking a therapist is a good first step. It is normal to have apprehensions, as one prepares to step into a space that involves a deeper exploration of self, which is often accompanied by changes in one’s thoughts and behavioral patterns. The best way to determine if you are ready, is to schedule and attend an appointment with one of our clinicians.

Question 4

Do you accept insurance?

Accepted Answer

Ivory Park is considered an out-of-network provider for insurance companies. We do offer monthly superbills that clients may submit to their insurance company for consideration of reimbursement.

Question 5

What is the reason you do not accept insurance?

Accepted Answer

Insurance requires a mental health diagnosis and an indication of medical necessity in order for treatment to be covered. It can be challenging to find a therapist that accepts your insurance, which may result in limited choices. Insurance does not cover couples’ therapy.

Question 6

What can I expect in the first session?

Accepted Answer

The initial session serves as a clinical interview/assessment, that allows  the therapist with an opportunity to gain insight into some of the thoughts, patterns and historical factors that may contribute to the presenting issues. It is also an opportunity for the client to obtain a glimpse into the therapeutic process.

Question 7

How do I schedule an appointment?

Accepted Answer

Upon receipt and review of your inquiry form, our team will review to ensure your needs align with our specialties and availability. If so, you will receive a link inviting you to our patient portal to complete required consent forms and to schedule an appointment. You may request an appointment using this link

Question 8

Do you offer weekend appointments?

Accepted Answer

Ivory Park offers a limited number of weekend sessions.

Question 9

I am interested in couple’s counseling but my partner does not want to participate. Can I be seen alone?

Accepted Answer

If you are interested in working on how you show up and are impacted by challenges in your relationship, you may opt for individual therapy. However, it is important to note that your individual decision is not a guarantee that your partner will want to engage in therapy. Participation in services is completely autonomous and thus each person has to be invested in the process in order to increase the probability of optimal results.

Question 10

How long does therapy last?

Accepted Answer

Therapy is a process of evolution. While there is no set minimum or maximum sessions, the length of engagement is contingent upon when you have achieved your goals, which are set up at the beginning of therapy.

Question 11

Do you offer a sliding fee scale?

Accepted Answer

Ivory Park does not offer a sliding fee scale.

Question 12

How long are sessions?

Accepted Answer

Individual sessions are typically 50 minutes and couples therapy may range from 50-75 minutes.

Question 13

How often do we meet?

Accepted Answer

The frequency of engagement will be based on the availability of the client and therapist, and generally occur weekly or bi-weekly. Clients may request sessions in advance, if there is a request for a specific date and time.

Ivory Park

Frequently Asked Questions